Privacy Policy

When you register on our site, you permit us to collect your personal data, which you have entered, and store them after you accept our privacy agreement. You can be assured that your personal data is only used for delivering your orders.

Before you submit an order via our website, you have to confirm that you are above 18 years of age. This implies that you are completely responsible for the site usage, including all the financial charges. This also implies that you have provided up-to-date and accurate data about yourself.

Security Policy

We acknowledge that your personal data is sensitive, so we protect all your information by securing them with secure servers. We also employ SSL encryption (which is an industry standard) for the checkout process. This is to ensure that all your information remains private and secure.

Shipping Policy

We ensure that the delivery service we provide to our customers is discreet, reliable, and fast. The orders are usually shipped between one and two business days to any country which the customer has specified.

EMS Delivery (Express with Online Tracking)

Customers who desire faster service can get it by using our EMS delivery. Express Mail Service delivery is faster than normal delivery, and the order gets delivered in about five to nine days from the day it was initiated. Note that this method has a 14-day deadline. Another enticing factor is that customers can track their order by using the tracking code, which will be provided when the order is shipped.

Standard (Registered AirMail Delivery)

Delivery under this method is usually between 14-21 days from when the order is dispatched. The deadline is 30 days. We guarantee that the orders are sent discreetly and left in the customer’s mailbox. However, customers cannot track packages sent using Standard delivery.

Orders are not usually processed on Saturday or Sunday. All weekend orders are usually processed on Monday, and customers will get an email notification when their order is shipped and approved.  Your orders will be dispatched after processing (this takes 2 business days).

Large orders of over 120 pills will not arrive on the same day as they will be sent in two different shipments. Brand name and Generic medications will also not arrive on the same day because they will be shipped separately.

Quality Guarantee

Be assured that all medications you buy are of the highest quality, and they all come in their original manufactures packaging. As for generic medicine, you have to ensure that they have the same medical effect and that they are chemically the same as the brand ones. We strongly advise that you consult your doctor before you buy any drug. You can also contact us before to get more details before you submit your order.

Delivery Guarantee

We guarantee that we will reship your order free of charge if it arrives missing or damaged. All you need to do is to contact us so that we can reship. We do this to guarantee efficient and full service.

Order Status Guarantee

You can manage your account anytime and any day of the week. You can also check the status of your order online. You can contact us by live chat, phone, and feedback support service, which is available 24/7. We will always answer your queries, complaints, and questions without wasting time.

Order Cancellation

Customers who wish to cancel an order can do so within twenty-four hours of ordering. Sometimes, you can also cancel the order after 24 hours if the order has not yet been dispatched. You can use phone, feedback support service, or live chat, and one of our agents will contact you.

Refund and Return Policy

Ensure that the shipping address you enter in the order form is valid because any mistake may delay the order of your products or even cause non-delivery. We recommend that you carefully check the notes before you submit the order. At any point you notice that you incorrectly inserted an address, contact us to quickly correct the mistake. We would not give any refunds if you did not receive your order because you provided an incorrect shipping address.

In case you are not satisfied with the effect of our product, you can return the parcel within 30 days to the return address we will give you. the refund procedure commences once we get the parcel.

Chargeback Policy

Note that we do not welcome chargebacks, and you can resolve all disputes by using our phone or by sending a ticket. You may be prohibited from reordering if you raise a chargeback with your order. The prohibition will not only be effected at affiliated sites but in all sites that deal in pharmacy business such that it will be impossible for you to order at their sites.